FREQUENTLY ASKED QUESTIONS

Watch these 4 mini videos to prepare you for the ASRM Virtual Congresss!

  1. Login and Create a profile
  2. Navigate to Exhibitors
  3. Navigate the Schedule
  4. Navigate to Networking

Or watch a playlist of all four mini videos:

#ASRM2020 Registration extended to November 30th

You can still register for the Congress and Postgraduate Courses through November 30th and view what you missed* by logging onto https://www.eventscribe.net/2020/asrm/login.asp. Browse the Congress schedule, choose the sessions that interest you, and click “Video”. Content is viewable through December 31, 2020.

*except Expert Encounters, Roundtables and Network Lounges

I keep having to log in several times.

ASRM has four servers keeping #ASRM2020 running. If you get to a session that doesn’t appear to be working, click the Home button in the upper left to reset your server ID. You should be able to get to your session, but if not, try logging out, and then log in again.

My tiles/livestream button/Q&A button doesn’t work right.

This could be a browser caching issue. Try logging out of the Congress, refreshing your browser, and then logging back in.

The presentation is too small. How do I change that?

Press the Ctrl and + buttons to make your browser content larger or use the browser’s menu to zoom in. Additionally, if you hover over the bottom of the video presentation, there is a full-screen button to allow you to make the presentation fill your entire screen.

Help! I can’t get into my session!

Technical Support Accessing the Virtual Congress

CadmiumCD
Standard Support Hours:
Monday – Friday: 9:00 am – 5 pm ET
Tel: +1 (410) 638 9239

Email: support@cadmiumcd.com

Tips for if you have problems with your connection:

  • Use the Chrome or Firefox browser
    Clear your web browser history and cache
  • Disconnect from VPN
  • Use the best connection – wired is always more stable than wifi
  • If using wifi, get as close to the wifi device as possible
  • If you are in your office, try another network as some firewalls will block video and video chat
  • If you have a firewall, have your IT staff make sure that you can access streaming audio and video
  • Mute your microphone if you’re not speaking
  • Turn off HD on your webcam
  • Make sure no other programs are accessing your camera and audio during the meeting
  • Close any unneeded programs on your computer or extra browser tabs/windows
  • Don’t start any bandwidth-intensive activities
    • streaming a movie on sites like Netflix, Hulu or YouTube
    • pause your computer backup to services like CrashPlan or Carbonite
    • pause cloud file synchronization programs like Dropbox or OneDrive

What parts of the Virtual Congress will be on-demand through December 31, 2020?

All of our educational content will be fully on-demand through December 31, 2020. This includes our plenary & keynote lectures, symposia, interactive sessions, clinical sessions, oral abstract sessions, video abstract sessions, the Fertility & Sterility Journal Club Global session, Industry-sponsored educational sessions, and our Postgraduate program.

What parts of the Virtual Congress will NOT be on-demand through December 31, 2020?

The video chat portions of our Virtual Congress will not be recorded or accessible after the live dates of our Congress (October 17 – 21, 2020). These sessions include Roundtables, Expert Encounters, and Networking Lounges. ASRM encourages you to take part in these scheduled virtual chats on the date & time they are scheduled, as these are meant to provide our attendees with unique networking and learning opportunities.

Chrome or Firefox is the preferred browser of #ASRM2020

ASRM recommends that all attendees utilize a Chrome or Firefox browser to view and participate in #ASRM2020.

You can also use Safari or Microsoft Edge but ONLY if you download the most recent update to the browser here: https://www.microsoft.com/en-us/edge

Unfortunately, due to its discontinuation of support by Microsoft, Internet Explorer is NOT COMPATIBLE with the ASRM Virtual Congress.

ASRM Virtual Event Code of Conduct

ASRM is committed to providing a professional, collegial, safe, supportive, and respectful virtual meeting environment. We expect individuals to uphold the professional and educational purposes of ASRM and its events by respecting the rights, privacy, safety, and dignity of all persons. All participants must exercise professionalism, consideration, and respect in their speech and actions. ASRM expects individuals to refrain from harassing speech and other harassing behavior. Participants include, but are not limited to, attendees, speakers, volunteers, exhibitors, ASRM staff members, service providers, and all others.  Read the full Code of Conduct here.

Will I need any special equipment or software to participate in the ASRM 2020 Virtual Congress?

If you are equipped for a Zoom call, then you have everything you need for the Virtual Congress: a desktop computer, an internet connection, speakers/headphones, a microphone, and a webcam. If you are participating in the Virtual Quest during the meeting, you’ll need to use your smartphone or tablet in addition to your desktop.

ASRM’s Virtual Congress will be contained on the CadmiumCD platform which is hosting the meeting. Users typically have:

  • A solid Internet connection (either wired or wireless)
  • A desktop computer that runs one of these:
    • macOS X with macOS 10.9 or later
    • Windows 8 or later
  • An up-to-date internet browser – preferably Chrome, Firefox, Safari, and Microsoft Edge
  • Speakers or headphones (to listen to the talks)
  • If you are a speaker in a live session, attending a roundtable, want to participate in a virtual chat, or utilize the networking lounge, you will also need a microphone (so others can hear you speak)
  • A webcam so others can see you. (exactly like what you’d need for a Zoom call)

And if you are taking part in the Virtual Quest, you will need:

  • An additional mobile device (a phone or tablet) in order to scan the QR codes that display on your desktop monitor.
  • To download the Eventscribe app at the app store which will be used to scan the codes

When and where is the ASRM 2020 Scientific Congress & Expo?

The American Society for Reproductive Medicine (ASRM) is excited to announce that our 2020 Scientific Congress & Expo will be offered virtually on Saturday, October 17 through Wednesday, October 21, 2020. Post-Graduate Courses will be made available on-demand beginning Thursday, October 22, 2020 through December 31, 2020.

We have already seen a high number of abstract submissions and anticipate that moving to a virtual setting will lead to a record-setting attendance.

The 2020 Scientific Congress & Expo will deliver plenaries, symposia, panel discussions, abstract presentations, exhibits, networking opportunities, and much more. ASRM is committed to delivering the same outstanding experience to which the reproductive medicine community has become accustomed over our 76-year history.

Where do I find the latest news about the Congress?

ASRM Congress Website Scam Alert

For your privacy and protection, ASRM wants you to be aware that fake websites pretending to be ASRM’s Congress registration website have surfaced this year. These website operators are attempting to get your personal information and money for registration and housing.

The official and only website for the ASRM 2020 Scientific Congress & Expo is www.ASRMCongress.org.

The official registration provider for ASRM is Spargo, Inc. If you need assistance with your Congress registration, please contact Spargo by telephone at (571) 549-4539, fax at (703) 631-1167, or email at asrmregistration@spargoinc.com.

Also, ASRM does not furnish Congress attendee lists to solicitors for re-sale. Any solicitations received via email to purchase an attendee list are fraudulent. Legitimate and accurate Congress attendee lists may only be purchased from ASRM at asrm@asrm.org.

How do I register?

Registration for the 2020 ASRM Scientific Congress & Expo is available now via the homepage button or the navigation tab named Register

Step-by-Step Instructions on how to register can be found [here].

Can I see a schedule for the Virtual Congress?

Yes! We have our virtual schedule online here.

(Please note: Post-Graduate courses begin on Thursday, October 22nd, but are on-demand through December 31, 2020 – the calendar format of the online schedule only displays the first day they are available).

What time zone is the Virtual Congress schedule in?

All Virtual Congress times are in EASTERN DAYLIGHT TIME.

What sessions are part of the ASRM 2020 Virtual Congress registration?

All plenary/lectures, symposia, interactive & clinical sessions, as well as roundtables, expert encounters, the virtual expo hall, industry sponsored education (non-CME), and networking lounge are part of the Virtual Congress registration.

What is not included in the Virtual Congress registration?

Just like our in-person meeting, Post-Graduate courses are not part of the Virtual Congress & must be purchased separately.

Do I need to register for the Resident Education program?

Yes! You will need to register for the Resident Education Program, though there is no charge to participate. For those who register for the meeting with the practice code of “Resident”, a pop-up window will appear, giving the registrant an opportunity to register for the Resident Education Program. Please note that space is limited to the first 100 registrants. If you don’t see the pop-up or would like to be placed on the waiting list, please contact Jessica Goldstein at jgoldstein@asrm.org. More information about this program can be found here: https://asrmcongress.org/scientific-program/resident-education-program/.

Do I need to register for the Post-Graduate courses?

Yes! Registration for the Post-Graduate Courses is available now via the homepage REGISTER button or the navigation tab named Register

When will I be able to access the Virtual Congress / When will I receive my Confirmation number?

Once you’ve registered, you will be able to access the Virtual Congress site as soon as you receive the access email with your Confirmation number. The earliest access will be mid-September.

You can go to the Virtual Congress site by clicking the VIRTUAL CONGRESS tab in the top navigation menu of this website.

How will I access/attend the Virtual Congress?

After you have registered, you will receive an email from our registration partner Spargo with a link to the virtual site and your Confirmation Number, which will provide you access to login and create a profile.

You can also go to the Virtual Congress site by clicking the VIRTUAL CONGRESS tab in the top navigation menu of this website.

Do I have to create a profile on the virtual platform?

Yes! To improve the virtual experience, you will be required to setup a profile to access any Virtual Congress content. This is a multi-step process and ASRM encourages all attendees to create their profiles as far ahead of time as possible. Do not wait until opening day to create your profile, as this would cause a delay to accessing the content of the Congress. Your profile is also required to participate in the Virtual Quest.

What are the EXPO hours during the Virtual Congress?

The EXPO Hall is open 24 hours a day for the entire Virtual Congress. The EXPO Hall never closes, but the exhibitors will have posted hours of availability to network and talk with attendees. Be sure to find that information by scrolling through our Virtual EXPO Hall and clicking on any exhibitor’s name to view more information! Exhibitor information will be available online through December 31, 2020.

I want to exhibit at the ASRM 2020 Virtual Congress

Learn more about exhibiting here. Contact asrmexhibits@spargoinc.com for more information on how to participate.

Once I register and the Virtual Congress begins, how long will I have access to the content of the Virtual Congress?

The ASRM 2020 Virtual Congress & Expo content will be available on-demand through December 31, 2020.

When will sessions be on-demand?

Pre-recorded materials will be available on demand with the recorded LIVE Q&A portions amended to them beginning October 27, 2020.

Will there be poster abstract sessions?

Yes! ASRM wants to ensure everyone is aware of two things in relation to poster presentations:

  • Each poster is assigned a date and time for poster presentation. Poster Sessions run for 1 hour, 30 minutes, each day of the Virtual Congress. During that assigned time, the presenting author (or their designee) will be available to LIVE chat (via a chat box) and answer questions with attendees as they browse the posters.
  • Posters and all uploaded materials are available all day, every day of the Virtual Congress for attendees to browse and read, but the time for the LIVE chat is scheduled, so you know when and where you need to be and so attendees will know when authors are available.
  • Posters will be available for viewing through December 31, 2020. 

Will there be oral abstract sessions?

Yes! There are AM and PM oral abstract sessions each day. They will run almost identical to how the ASRM in-person meeting does. There are 6 abstracts per topic and each abstract has a 10-minute presentation and 5 minutes of LIVE Q&A.

Can I talk about my abstract to the press before the ASRM Congress?

All accepted abstracts are published in the Fertility & Sterility Abstract Supplement online at https://www.fertstert.org/ as a supplemental issue, usually appearing near the beginning of September each year.

ABSTRACT EMBARGO

ASRM asks that authors maintain an embargo on information in the abstracts, along with any additional information that will be presented at the Congress, until the day and time scheduled for presentation at the Congress, with the exception of certain abstracts that are included in ASRM’s press releases for the Scientific Congress – these will usually have an embargo set a few hours earlier than the scheduled presentation time. For more information regarding what may be released publicly before the Congress, or how to comply with the embargo, please contact publicaffairs@asrm.org.

I am an abstract presenter and have more questions – what do I do?

When is the Opening Ceremony?

Saturday, October 17, 2020 at 9:00 AM, Eastern Time. You’ll be able to access it by going to the VIRTUAL CONGRESS website schedule for Saturday and selecting that session to view.

You can go to the Virtual Congress site by clicking the VIRTUAL CONGRESS tab in the top navigation menu of this website.

How do I get CME/CE credits?

  • Register for Scientific Congress and/or Post-Graduate Course
  • Login to the Virtual Congress site
  • Attend sessions that award CME/CE credits
  • After attending a CME/CE session, select the course/session attended, complete evaluation and submit form
  • Complete Overall Conference Evaluation (One Time Only) and submit form
  • Choose Certificate Type
  • Download/Print Certificate (Must have completed at least 1 course/session evaluation and the overall evaluation to download/print certificate)

Final date to claim credit is December 31, 2020.

How do I get my Certificate of Attendance?

  • Register for Scientific Congress and/or Post-Graduate Course
  • Login to the Virtual Congress site
  • Download/Print Certificate of Attendance – No Credit

Final date to claim credit is December 31, 2020.

Will there be any live parts of the Virtual Congress?

Yes! The symposia, interactive sessions, oral abstract sessions, poster sessions, clinical sessions, and industry sponsored education (non-CME) will all have a LIVE Q&A at the end of their presentations. We also have live virtual chats for Roundtables and Expert Encounters. Exhibitors will be having live virtual chats with attendees (specific hours of availability listed on the exhibitor page in the Virtual Expo Hall). And the Networking Lounge is open daily during the Virtual Congress scheduled hours to interact live with other attendees.

Will there be a way for me to contact other attendees during the Virtual Congress?

Yes! You will be able to view the profiles of other attendees and send them emails, messages, or ask them to meet with you during the Virtual Congress. We will also have a Networking Lounge open each day for impromptu virtual chats!

What type of networking opportunities will there be at the Virtual Congress?

ASRM is offering a Networking Lounge that includes face-to-face video chat opportunities for our attendees on the main dates of the Virtual Congress (October 17th through 21st). The ASRM Networking Lounge provides a unique opportunity to connect with friends, colleagues, and other ASRM attendees across various professional interests. There are numerous Networking Lounges from which to choose and attendees are encouraged to visit several Lounge “rooms”. To help ensure a quality networking experience, the capacity of each Lounge can flex up to 15 attendees at a given time and each will include a hospitality host/hostess. Many of the Networking Lounges will be hosted by ASRM Special Interest Groups, Professional Groups, and Affiliates, providing ideal opportunities to meet other ASRM attendees that share similar interests. ASRM is also including a new feature in the virtual meeting world: a matchmaking component that will allow you to see which exhibitors are the best match to your interests in our Expo Hall!

Can I get a copy of speaker slides?

Speakers are given the option to load their slides to share outside of their presentations. If they choose to load slides, you will see them when you click on an individual session. Not all sessions will offer a copy of their slides since this is determined by speaker preference.

Can I share my link to my session with my coworkers, family, or friends?

Your registration credentials are unique to your personal email and confirmation number and links from the system will require a login to view.

Is there a mobile app for the meeting?

Because the ASRM 2020 Virtual Congress & Expo is fully virtual this year, we do not have a mobile app. But the Virtual Congress website is fully mobile-responsive, so you can view all of it on your mobile phone or tablet. The only thing you might have trouble with is the Virtual Quest. You’ll need a desktop and a mobile phone/tablet in order to scan the QR codes.

What is the Twitter/Instagram hashtag of the meeting?

You can use the hashtag #ASRM2020 when referring to the ASRM Scientific Congress & Expo on Twitter and Instagram. We also encourage the use of #Access2IVF and #Access2Care when referring to access to care issues. Other great hashtags to use are #Infertility, #InfertilityAwareness, and #IVF.

What are the future dates of the ASRM Scientific Congress & Expo?

October 16-20, 2021 Baltimore, Maryland

October 22-26, 2022 Anaheim, California

October 14-18, 2023 New Orleans, Louisiana

The American Society for Reproductive Medicine reserves the right to cancel this activity due to unforeseen circumstances. In the event of such cancellation, the full registration fee will be returned to the registrant

Disclaimer Statement

The content and views presented in this educational activity are those of the faculty/authors and do not necessarily reflect those of the American Society for Reproductive Medicine. This material is prepared based on a review of multiple sources of information, but it is not exhaustive of the subject matter. Therefore, healthcare professionals and other individuals should review and consider other publications and materials on the subject matter before relying solely upon the information contained within this educational activity to make clinical decisions about individual patients.

Equal Opportunity Statement

The American Society for Reproductive Medicine values and promotes diversity among its members, officers, and staff. The Society prohibits discrimination toward any member or employee due to race, color, religion, age, gender, sexual orientation, national origin, citizenship, disability, military status, or other basis prohibited by law. ASRM strives to achieve gender, racial, and ethnic balance in hiring and governance. ASRM maintains policies, procedures, and personnel actions that conform to the letter and spirit of all laws and regulations pertaining to equal opportunity and nondiscrimination in employment, appointments, and elections to office.

Refund/Non-Attendance Policy

Cancellations received on or before September 17th, will receive a full refund minus a $150 processing fee. Cancellation requests must be submitted in writing. Cancellations received after September 17th will not be eligible for a refund.

ADA Statement

The American Society for Reproductive Medicine fully complies with the legal requirements of the Americans with Disabilities Act (ADA) and the rules and regulations thereof. Please notify the American Society for Reproductive Medicine, 1209 Montgomery Highway, Birmingham, Alabama, USA, 35216, telephone 1-205-978-5000, a minimum of 10 working days in advance of the event if a reasonable accommodation for a disability is needed.

ASRM Anti-Harassment And NonDiscrimination Policy

It is the policy of the American Society for Reproductive Medicine that all participants in Society activities will enjoy an environment free from all forms of discrimination, harassment, and retaliation.  ASRM is committed to the philosophy of equal opportunity and treatment for all members regardless of race, color, religion, age, gender, sexual orientation, gender identity, national origin, citizenship, disability, military status, or any other reason not related to scientific merit.

Please read the full policy here.