You can still register for the Congress and Postgraduate Courses through November 30th and view what you missed* by logging onto https://www.eventscribe.net/2020/asrm/login.asp. Browse the Congress schedule, choose the sessions that interest you, and click “Video”. Content is viewable through December 31, 2020.

_{*except Expert Encounters, Roundtables and Network Lounges}

ASRM has four servers keeping #ASRM2020 running. If you get to a session that doesn’t appear to be working, click the Home button in the upper left to reset your server ID. You should be able to get to your session, but if not, try logging out, and then log in again.

This could be a browser caching issue. Try logging out of the Congress, refreshing your browser, and then logging back in.

Yes! As you prepare for using your Roundtable video chat, you can test the video chat technology ahead of time. On the left side of the Virtual Congress website is a My Experience link that takes you to a page where among other items is a “tile” for “Video Chat Help”. Click that (green) tile and you will be taken to the video chat test page.

Press Ctrl Shift + buttons to make your browser content larger or use the browser’s menu to zoom in. Additionally, if you hover over the bottom of the video presentation, there is a full-screen button to allow you to make the presentation fill your entire screen.

Technical Support Accessing the Virtual Congress

CadmiumCD
Standard Support Hours:
Monday – Friday: 9:00 am – 5 pm ET
Tel: +1 (410) 638 9239

ASRM Virtual Congress extended support hours:
Saturday, Oct 17:  6:00 AM – 5 PM ET
Sunday, Oct 18: 12:00 AM – 5 PM ET
Monday, Oct 19: 12:00 AM – 9 AM ET
Tuesday, Oct 20:  5:00 AM – 9 AM ET
Wednesday, Oct 21: 5:00 AM – 9 AM ET
Tel: +1 (443) 819 2370

Email: support@cadmiumcd.com